Dub Control
Privacy Policy
This policy explains what personal data we process when you use Dub Control or our website, why, and the rights you have under the GDPR.
1. Who is responsible for your data
The data controller is MIA LABORATORIES OE (Γ.Ε.ΜΗ. 145261908000, EUID ELGEMI.145261908000, VAT 800934056), Galinis 8, Neo Irakleio, 14122, Athens, Greece. For any privacy matter, contact support@dubcontrol.com.
2. Scope
This policy covers the Dub Control desktop application, its licensing and activation, and the website at dubcontrol.com. Payment is handled by Paddle as Merchant of Record; for payment data, Paddle acts as an independent controller under its own privacy notice (see section 5).
3. What we collect
- Purchase & contact data — your email address and order reference, so we can deliver your Licence Key and provide support. Card and billing details are collected and held by Paddle, not by us.
- Licence & activation data — your Licence Key, a device/machine identifier (fingerprint), and validation events (such as activation, deactivation, and validation timestamps and the IP address of the request). This is used to activate your Licence, enforce device limits, and prevent misuse.
- Support correspondence — the content of messages you send us.
- Website data — standard server logs and any analytics/cookies described in section 9.
The Software does not collect the audio you play, your music files, or the contents of your sessions.
4. Why we use it, and our legal basis
| Purpose | Legal basis (GDPR) |
|---|---|
| Delivering your Licence and the Software; providing support | Performance of a contract (Art. 6(1)(b)) |
| Activating and validating Licences; enforcing device limits; preventing piracy and abuse | Legitimate interests (Art. 6(1)(f)) — protecting our software and revenue |
| Complying with tax, accounting, and legal obligations | Legal obligation (Art. 6(1)(c)) |
| Optional website analytics / non-essential cookies | Consent (Art. 6(1)(a)), where applicable |
5. Who we share it with (sub-processors)
We share data only with service providers who help us run Dub Control, under appropriate data-processing terms. We do not sell your personal data.
- Paddle — payment processing and Merchant of Record. Paddle handles your payment and billing data as an independent controller, and sends your purchase receipt, which may include your Licence Key. See paddle.com/legal/privacy.
- Keygen — licence management and activation/validation (processes your Licence Key, device identifier, and validation events).
- FastComet — website hosting and server logs.
- FastComet email — hosting our support@dubcontrol.com mailbox and any messages we send you directly, such as support and licence-delivery emails.
6. International transfers
Some of our providers are located outside the European Economic Area. Where personal data is transferred outside the EEA, we rely on appropriate safeguards such as adequacy decisions or the European Commission’s Standard Contractual Clauses, so your data receives an equivalent level of protection.
7. How long we keep it
We keep purchase and licence records for as long as your Licence is active and for the periods required by tax and accounting law (generally several years under Greek law). Validation records are retained only as long as needed for security and abuse prevention. Inactive licence/validation data is removed in line with our providers’ retention cycles. Support correspondence is kept only as long as needed to resolve your query.
8. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these, email support@dubcontrol.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα, dpa.gr) or your local supervisory authority.
9. Cookies & analytics
The Dub Control website is a static site. It does not use analytics, advertising, or tracking cookies, and sets only cookies that are strictly necessary for the site to function. When you proceed to purchase, our payment provider Paddle loads its secure checkout, which uses cookies that are strictly necessary to process your payment and prevent fraud. Because we use only essential cookies, no cookie-consent banner is required. If we add analytics or other non-essential cookies in future, we will update this policy and ask for your consent where the law requires it.
10. Children
Dub Control is not directed to children and is intended for users aged 16 and over. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this policy from time to time. The current version is always posted at dubcontrol.com, with the “Last updated” date revised accordingly.
12. Contact
For any privacy question or request, email support@dubcontrol.com.